Privacy Policy

Who this policy covers

This policy explains how drgracelyn.com handles personal information. It applies to everyone who visits the site, sends a message through the contact form, subscribes to the newsletter, or follows a link from here to a book retailer. It does not cover what happens on those retailers or on social platforms, each of which publishes its own policy.

Information we collect

Two kinds. The first is information you choose to give: your name, email address, the content of a contact-form message, and your newsletter subscription. The second is collected automatically by the site and the services it uses: pages visited, approximate location derived from your network address, device and browser type, referring website, and similar technical detail gathered through cookies and analytics.

How information is used

To reply to your message, to send the emails you asked for, to understand which writing readers find useful, to keep the site working and secure, and to meet record-keeping obligations. Messages sent through the contact form are stored on this website as well as emailed, so nothing is lost if an email fails to arrive.

The basis for using your information

Where you have asked for something, such as a reply or the newsletter, the basis is your consent or the steps needed to respond to your request. Where the site measures traffic, prevents abuse, or protects its content, the basis is a legitimate interest in running the site properly. You can withdraw consent at any time.

Cookies and analytics

The site uses cookies for core functionality, for remembering your consent choices, and, where enabled, for analytics and advertising. You can review and change those choices at any time through the consent controls on the site. Full detail is in the Cookie Policy.

Advertising and third parties

Third-party services may process data under their own policies, including analytics providers, email delivery services, embedded content such as video, advertising partners, and book retailers reached from the shop. Where advertising is active, partners may set cookies or similar identifiers subject to your consent.

Email and the newsletter

If you subscribe, your email address is used to send the newsletter and occasional updates about new writing or a book. Every email carries an unsubscribe link, and unsubscribing takes effect immediately. Your address is not sold, rented, or shared for anyone else to market to you.

How long information is kept

Contact-form messages are kept while they are useful for correspondence and record keeping, then deleted. Newsletter details are kept until you unsubscribe. Analytics data is retained according to the settings of the analytics service in use. You can ask for your information to be removed sooner.

Your rights and choices

Depending on where you live, you may have the right to ask what personal information is held about you, to have it corrected or deleted, to object to certain uses, to withdraw consent, and to receive a copy of what you provided. To exercise any of these, email hello@drgracelyn.com and the request will be handled as promptly as possible.

Children

This site is written for adults and older young adults. It is not directed at children under 13, and information is not knowingly collected from them. If you believe a child has provided personal information here, please get in touch and it will be deleted.

Security

Reasonable technical and organisational measures are used to protect the information held, including encrypted connections and restricted access to the site. No website can promise perfect security, so please avoid sending sensitive personal detail through the contact form.

Changes and contact

This policy will be updated when the site adds or removes services, and the date above will change when it does. For any privacy question or request, email hello@drgracelyn.com.